Preszler Injury Lawyers
Preszler Injury Lawyers

Ottawa Long Term Disability Lawyer

Find out if you have a case today.

Contact our Ottawa long-term disability lawyers for a free consultation if you have legal questions regarding your long-term disability claim.

Table of Contents

When health problems keep you from working, you may worry about how to support yourself and your family. Insurance companies sometimes make matters worse by delaying or denying benefits that people rely on. If you need long-term disability support in Ottawa, or if your claim has already been denied, an Ottawa long-term disability lawyer from Preszler Injury Lawyers can step in to help.

Long-term disability (LTD) benefits are supposed to provide monthly income replacement when illness or injury prevents you from working. Yet, many people struggle with the claims process, policy terms, and insurance company tactics.ย 

Preszler Injury Lawyers has helped countless individuals pursue long-term disability benefits. Whether you live in Kanata, Orleans, Nepean, Barrhaven, or Ottawa, our team is available to review your policy, explain your rights, and take action against insurance companies that refuse to pay. Contact us today for a free consultation and learn how we can help protect your future.

What Are Long-Term Disability Benefits in Canada?

Applying for Long-Term Disability BenefitsLong-term disability benefits provide income replacement when medical conditions prevent someone from working for an extended period. Several different programs or insurance systems may be available, depending on your situation.

Employment Insurance Sickness Benefits vs. Private LTD Insurance

Employment Insurance (EI) sickness benefits offer short-term relief, usually for up to 26 weeks. They are designed for temporary illnesses or injuries. Long-term disability benefits through a private insurance policy, whether purchased individually or offered by your employer, provide coverage for a much longer period. Private LTD coverage usually replaces a percentage of your income until you can return to work or reach retirement age.

Canada Pension Plan Disability Benefits (CPP-D)

CPP Disability benefits are available to workers who have contributed enough to the Canada Pension Plan and who meet the programโ€™s strict definition of disability. CPP-D often works alongside private LTD coverage. Many insurance policies even require you to apply for CPP-D because any amount received may reduce what the insurer pays.

Provincial Disability Support Programs in Ontario

Ontario also provides support through the Ontario Disability Support Program (ODSP). This provincial program assists residents with severe disabilities who meet financial eligibility criteria. ODSP may cover basic living expenses and healthcare needs. Unlike private LTD benefits, ODSP is government-funded rather than tied to an insurance contract.

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Since 1959, weโ€™ve helped thousands of Canadians get the compensation they deserve with their long-term disability claims. One of Canadaโ€™s oldest personal injury law firms, personal injury law is exclusively what we do. Book a free consultation today with our top-rated personal injury lawyers.

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Understanding Your Long-Term Disability Policy

Insurance policies are filled with terms and conditions that determine eligibility and payment. Knowing how these provisions work helps you anticipate possible obstacles.

Key Terms and Definitions in LTD Policies

Policies often define disability, occupation, and income replacement in very specific ways. For example, โ€œdisabilityโ€ might mean an inability to perform the essential duties of your own occupation for the first two years, shifting later to โ€œany occupationโ€ definition. Small wording differences have a major impact on your eligibility.

Pre-Existing Condition Clauses

Insurers often deny claims by pointing to pre-existing condition clauses. These provisions allow insurers to deny benefits if your disability relates to a medical issue that existed before coverage began. Careful review of medical records and policy wording often reveals whether the insurer is applying this clause fairly.

Elimination Periods and Benefit Periods

Most policies have an elimination period, sometimes called a waiting period, before benefits begin. This period may last 90 or 120 days. The benefit period refers to how long payments continue, which could be a fixed number of years or until age 65.

Own Occupation vs. Any Occupation Coverage

Own occupation coverage means you qualify for benefits if you canโ€™t perform your current job. After a set time, usually two years, the definition often changes to any occupation coverage. At that point, the insurer may argue you can work in a different role, even if it pays far less. This shift is one of the most common reasons insurance companies stop paying.

What Qualifies as a Disability Under Canadian Law?

Disability under Canadian law doesnโ€™t have one universal definition. The meaning changes depending on the program or policy. However, certain standards guide most LTD claims.

Medical Evidence Requirements

You must present medical evidence showing that your condition prevents you from working. This usually includes physician reports, specialist evaluations, test results, and detailed treatment notes. A well-supported medical file often determines the success of a claim.

Substantial Gainful Activity Test

Many policies and government programs apply the concept of โ€œsubstantial gainful activity.โ€ This test looks at whether you can perform work that provides meaningful income. If you cannot, you may qualify for disability benefits.

Mental Health vs. Physical Disability Claims

Insurance companies often dispute mental health claims more aggressively than physical ones. Depression, anxiety, PTSD, and other conditions may be dismissed as less disabling, even when they prevent someone from functioning in the workplace. Strong medical records from psychiatrists, psychologists, or therapists help demonstrate the impact of mental health conditions.

Chronic Pain and Invisible Disabilities

Conditions like fibromyalgia, chronic fatigue syndrome, or other pain-related illnesses often lead to disputes. Because these conditions may not show up on standard medical tests, insurers sometimes argue that the person can still work. Detailed treatment notes and consistent medical support are critical in these cases.

Common Reasons Long-Term Disability Claims Are Denied

Insurance companies use many tactics to reject or cut off benefits. Understanding common reasons for denial helps you prepare.

Insufficient Medical Documentation

Insurers often claim that medical evidence doesnโ€™t prove disability. They may say treatment notes lack detail or that tests donโ€™t show objective findings. Lawyers often work with doctors to ensure records address policy requirements.

Surveillance and Social Media Investigations

Insurers sometimes hire investigators to follow claimants, hoping to capture video that contradicts their reported limitations. They also monitor social media accounts. Even harmless photos can be misrepresented by insurers to deny claims.

Independent Medical Examinations (IMEs)

Insurance companies often send claimants to their own doctors for an Independent Medical Examination. These doctors may downplay the severity of your condition. Having legal representation during this process helps protect your rights.

Policy Interpretation Disputes

Insurers may twist policy language to justify a denial. For example, they may argue your condition doesnโ€™t meet their definition of disability or that exclusions apply. Lawyers challenge these interpretations in court if necessary.

How Do You Appeal a Denied LTD Claim in Ontario?

If your LTD claim is denied, you donโ€™t have to accept the insurance companyโ€™s decision. There are several options for appealing a long-term disability claim.

Internal Appeal Process with Insurance Companies

Insurers often offer an internal review or appeal. This involves submitting additional documents and waiting for the company to reconsider. Success rates in internal appeals are generally low because the same company reviewing your claim makes the decision.

External Appeal Options Through Ombudsman Services

Some claimants turn to the OmbudService for Life and Health Insurance (OLHI). This free service investigates complaints against insurers. While not legally binding, an OLHI recommendation may pressure insurers to reconsider.

Court Proceedings and Litigation Timelines

Many people pursue litigation when insurers refuse to act fairly. Court proceedings allow a judge to decide if benefits should be paid. Lawsuits may take time, but they often pressure insurers into reasonable settlements before trial.

Statute of Limitations for LTD Claims in Ontario

Ontario law limits how long you have to sue an insurer after a denial. Generally, you must file within two years of the denial date. Missing this deadline can permanently block your claim.

How Our Attorneys Can Help

Injuried man talking to a womanLegal support makes a major difference in LTD claims. Preszler Injury Lawyers offers comprehensive services for claimants in Ottawa.

Comprehensive Policy Review and Analysis

Our attorneys review every clause, exclusion, and definition in your policy. We identify the strongest arguments for coverage and prepare strategies to counter insurer objections.

Medical Evidence Gathering and Organization

We work directly with your healthcare providers to gather detailed records, specialist reports, and test results. Organizing this evidence helps prove your eligibility for benefits.

Negotiation with Insurance Companies

We handle communication with insurers, preventing adjusters from using pressure tactics. Our team pushes for fair outcomes based on the evidence.

Representation in Appeals and Court Proceedings

If insurers refuse to cooperate, we represent you in appeals and litigation. We handle the legal process so you can focus on your health.

Coordination with Healthcare Providers

We stay in touch with your doctors to ensure their reports fully support your claim. Clear and consistent medical support often makes the difference.

Protection Against Insurance Company Tactics

Insurers have entire teams working to deny claims. We balance the scales by protecting you from unfair practices and holding insurers accountable.

The Importance of Legal Representation Early in Your Claim

Getting legal help early can prevent mistakes and strengthen your case.

Avoiding Common Mistakes That Jeopardize Claims

Many claimants unintentionally weaken their case by giving vague answers on forms, missing deadlines, or failing to provide complete medical evidence. We help you avoid those pitfalls.

Understanding Settlement Negotiations

Insurers sometimes offer settlements instead of ongoing monthly benefits. We review these offers carefully to make sure they reflect the true value of your claim.

Protecting Your Rights Throughout the Process

From the first application to litigation, we stand by your side. Insurance companies look out for their bottom line; we look out for you.

What Should You Expect During the LTD Claims Process?

Knowing the steps in advance helps you prepare for what lies ahead.

Initial Application Requirements

When you first apply, youโ€™ll need to submit claim forms, medical records, and employment details. The insurer will review your application against the policy terms. Missing or incomplete information often slows the process, so you must be accurate from the start.

Ongoing Medical Assessments and Reporting

Once benefits begin, insurers usually require periodic updates. Your doctors may need to provide progress reports, test results, or treatment plans. These reports help confirm that your medical condition continues to prevent you from working.

Return-to-Work Programs and Vocational Rehabilitation

Some insurers pressure claimants into return-to-work programs or vocational assessments. While these programs sometimes help, they can also be used as an excuse to stop benefits.

Benefit Payment Timelines and Procedures

Once approved, LTD benefits usually arrive monthly. Payment timelines vary depending on the insurer, but delays are common if paperwork is incomplete or disputed.

Contact Our Ottawa Long-Term Disability Lawyers Now

Insurance companies hold the power of payment, but they donโ€™t always act fairly. Preszler Injury Lawyers helps Ottawa residents stand up against unfair denials and delays in long-term disability claims. Our team understands LTD law, the tactics insurers use, and the steps needed to secure benefits.

Donโ€™t let an insurance company dictate your future. Call Preszler Injury Lawyers today at 1-888-608-2111ย for a free case evaluation. Let our Ottawa team review your situation, explain your options, and take action to protect your rights.

Proudly Canadian

Award Winning Personal Injury Law Firm

We are proud to be one of Canadaโ€™s oldest and long-standing personal injury law firms. Since 1959, we have been providing exceptional legal services and have established ourselves as leading personal injury lawyers in the Canadian legal community. Itโ€™s not just the awards that recognize our achievements, but also the wins weโ€™ve achieved for thousands of Canadians with their long-term disability claims.

Preszler Injury Lawyers Consumer Choice 2025Preszler Injury Lawyers Best Lawyers 2025Preszler Injury Lawyers Best Law Firms 2025

Case Results

long-term disability Settlements

Please note that past results are not indicative of future results as each scenario presents itself with its unique set of circumstances. But here are some long-term disability related wins weโ€™ve had for our clients.

Settlement

Long-Term Disability

$2.2M

Our client was denied LTD payments after struggling with mental health problems. We settled for more than $500,000 over the policy value due to the insurance company’s bad conduct.

Settlement

Long-Term Disability

$995K

The individual was a trader who had a nervous breakdown during the 2008 financial crisis. His insurer initially denied his LTD claim but we were able to challenge that successfully.

Settlement

Long-Term Disability

$900K

We successfully obtained a settlement for an employer who was denied LTD benefits after being fired by his employer.

Settlement

Long-Term Disability

$750K

Client unable to work relating to health issues.

Settlement

Long-Term Disability

$750K

We successfully obtained a settlement for an individual denied benefits due to a pre-existing condition, when they had an “own occupation” disability benefit policy.

Settlement

Long-Term Disability

$713K

We successfully achieved a settlement for a client with CRPS who had their benefits cut-off after attempting to return to part-time work. Inclusive of $130,000 in punitive damages.

Settlement

Long-Term Disability

$440K

We successfully negotiated a larger settlement for our client, including $100,000 in punitive damages, after an insurer claimed their partial paralysis did not qualify for benefits due to wrongful surveillance.

Settlement

Long-Term Disability

$420K

We sucessfully obtained a settlement for a client whose benefits were denied due to their insurer’s misinterpretation of their own medical reports. This included $100,000 in punitive damages.

View More Results

Download Our "Long-Term Disability Appeals" E-Book

Hereโ€™s an e-book you might find useful if youโ€™re interested in learning more about how long-term disability claims work.

Long-Term Disability Appeals

In this ebook, youโ€™ll learn:

  • The difference between an internal appeal and a lawsuit
  • How the LTD appeals process typically works in Ontario
  • What evidence you can gather to strengthen your appeal
  • How to respond to insurance company requests and other tactics they might use
  • What deadlines may apply to your appeal
  • The benefits of working with an LTD lawyer when you need to appeal your denied claim
  • And more

 

Download Our E-Book

Download Our "Iโ€™m Approaching Change of Definition" E-Book

Hereโ€™s an e-book you might find useful if youโ€™re interested in learning more about how long-term disability claims work.

Iโ€™m Approaching Change of Definition

This ebook will help you:

  • Understand what โ€œchange of definitionโ€ means when it comes to LTD policies
  • Learn when this shift typically occurs and how it might affect your eligibility
  • Know what evidence you can collect to support your continued claim
  • Identify warning signs that a denial or termination might be coming
  • Explore your legal options when your insurer cuts off your benefits
  • Discover how a long-term disability lawyer can advocate for your rights
  • And more
Download Our E-Book

Download Our "Denied Long-Term Disability Benefits" E-Book

Hereโ€™s an e-book you might find useful if youโ€™re interested in learning more about how long-term disability claims work.

Denied Long-Term Disability Benefits

In this ebook, youโ€™ll learn:

  • Common reasons why long-term disability claims are denied in Ontario
  • What to do immediately after receiving an LTD denial
  • The difference between appealing a denial and filing a lawsuit against your insurer
  • How to gather strong medical and occupational evidence to support your claim
  • What deadlines apply to LTD claim disputes
  • How our long-term disability lawyers can help you build a strong case
  • What compensation you may be entitled to
  • And more
Download Our E-Book

Download Our "Applying for Long-Term Disability Benefits" E-Book

Hereโ€™s an e-book you might find useful if youโ€™re interested in learning more about how long-term disability claims work.

Applying for Long-Term Disability Benefits

In this ebook, you can read about:

  • Who qualifies for LTD benefits in Ontario
  • How to effectively complete your LTD application package
  • What medical and employment documentation you need to collect
  • How insurance companies evaluate LTD claims
  • Tips to avoid common errors that may lead to delays or denials
  • What to do if your claim is denied
  • How our long-term disability lawyers can support your application
  • And more
Download Our E-Book
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More long-term disability Video Resources

We also have some videos on the topic of long-term disability claims

View More in Our Video Library

long-term disability FAQs

Here are some commonly asked questions for long-term disability claims

Some policies allow part-time work, but the insurer may reduce your payments based on your income. Always check your policy before accepting any part-time role.

LTD benefits may last a fixed period or until age 65, depending on your policy.

If your condition improves, the insurer may review your claim. They could reduce or stop benefits if you’re able to return to work.

Many policies require you to apply for CPP Disability. Any CPP payments usually reduce what your insurer pays.

Employment termination doesn’t automatically cancel your LTD benefits. Your coverage may continue as long as you were covered when you became disabled.

Taxation depends on whether your premiums were paid with pre-tax or after-tax income. If your employer paid the premiums, your benefits may be taxable.

Read More FAQs

LONG-TERM DISABILITY BENEFITS DENIED OR CUT-OFF IN OTTAWA?

Call Our LTD Lawyers for FREE Now

We take on insurance companies for you

Learn how we can challenge your denial or termination and help you secure the benefits you’re entitled to.

1-888-494-7191